Go to https://bloomlibrary.org/page/support. There you can learn ways to get more help.
In addition, the
(Get Help) menu lists other documentation and ways to make a suggestion or submit a problem report.
https://community.software.sil.org/ is a site that has discussions, how-to information and a place for feature requests.
https://community.software.sil.org/c/bloom lists various topics. Here are two examples:
https://community.software.sil.org/t/how-to-fix-installation-problems/17 might help you sort out problems with anti-malware programs.
https://community.software.sil.org/t/how-to-compress-a-bloom-pdf/24 might help you if you have a huge PDF file that is problematic.
Instructional videos can help you learn about Bloom.